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Industries
Tailored solutions for diverse industries—whether it's education or healthcare—so you can excel faster and better in what you do.
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Superior IT Support and Management for Public Agencies
To serve the public, modern public agencies need fast, dependable, and protected access to growing amounts of data. Government organizations need scalable, proactive IT support, unwavering cybersecurity, and a cost-effective approach to attain them.
Our public sector managed services team will help your agency address IT challenges to increase performance and security.
IT Support & Consulting Services
Consulting:
Whether you need all-inclusive IT support, assistance building an IT strategy and budgeting, a guideline to upgrading your technology, or an expert to assist you in leveraging the latest technology trends, Datavocity has the knowledge, experience, and resources to guide you through the process.
Service Desk:
We understand that government organizations are not a nine to five operation. Our managed service desk supports you 24/7x365. Our experts will keep your network running securely and efficiently to improve the productivity of your employees.
Internal Management:
Most organizations need assistance in managing day-to-day tasks. We handle these tasks so that you don't have to, ultimately saving you time, resources, and expenses.
Key areas we assist with include onboarding new users, system training, hardware setup, password resets, new user training, deboarding end users, and hardware repair. Our government IT support services bring certified IT experts right to you.
IT Modernization Solutions For Public Agencies
Having an enhanced infrastructure allows your agency to run more effectively. Implementing IT infrastructure is fundamental for government agencies looking to improve their overall operational performance, decrease technology costs, and increase security and support for employees and the general public.
We can provide you with best-in-class solutions to achieve your goals. Solutions offered include data analytics, security, networking, and data center optimization.
Our Approach
We use a four-step plan for implementing IT modernization for government organizations.
Assess:
Determine your objectives, current processes, identify opportunities for performance enhancements, and cost savings.
Design:
Suggest related technologies and services and log deployment plans, budgets, and timelines.
Supervise:
Effectively monitor all systems to make sure they are running properly and aid when needed.
Execute:
Facilitate product fulfillment, configuration, and integration.
IT Solutions that Work for You
Most small and medium-sized businesses encounter obstacles when trying to run a successful IT department. That's why it's so critical to implement an IT strategy that increases your productivity, instead of struggling with one that impedes the growth of your business.
Unless you're an IT professional, many small and medium-sized business owners face uncertainty when deciding the best fit for their business. Business owners wonder: with so many technology options, how do I know I'm making the right decisions for the company?
We'll help you harness the power of your IT systems to ensure your business stays ahead of the curve. Having a "best fit" IT strategy in place can help you keep existing customers, increase sales, increase your employees' productivity, and save money.
Datavocity's IT solutions will help you focus on your business so you can achieve your goals.
The Many Benefits of Outsourcing IT
Cost Reduction:
Outsourcing your IT department to a service provider can save you money. Costs tend to be less than the expenses associated with hiring a full-time IT specialist or maintaining an entire IT department. Cost savings include recruiting costs, healthcare, additional benefits, and equipment costs, all of which are reduced or even eliminated when you hire an IT service provider.
Office Space:
Selecting an IT service provider eliminates the need for additional office space for IT personnel.
Decrease Equipment Costs:
The additional costs a business faces supplying furniture like desks, chairs, computers, telephones, etc. For your employees, is eliminated when you outsource your IT department. A typical full-time employee uses approximately $200 per year in office supplies. By the time you combine the cost of equipment, supplies, and furniture for a full time IT employee, it can exceed thousands of dollars per year.
IT Services:
Retaining the services of an IT provider allows you to have professional IT experts on hand to address any IT-related problem you may have. They can solve many issues, including routine system maintenance, compliance audits, system backup and recovery, virus and cyber threat protection, and disaster recovery services.
Fast Service:
Our US-based IT support experts understand how crucial it is to provide a rapid response time. We strive to respond to service requests and issues as swiftly and efficiently as possible to maximize the productivity of your workforce.
Expertise:
Using IT support providers' services allows you to obtain the utmost level of assistance from experts who are knowledgeable and up to date with the latest technology. They have advanced technology and equipment to resolve problems efficiently.
24/7x365 Support:
Our service desk support staff is available to monitor your network and resolve issues 24 hours a day, seven days a week, 365 days a year. This option is not available if you have an in-house IT specialist or department that works traditional 9 to 5 hours. The advantages of 24/7 surveillance include faster issue resolution, decreased system downtime, rapid response, increased productivity, and adherence to cybersecurity requirements.
Flexible Packages:
Besides the cost savings you acquire through an IT support provider, you also have the option to only pay for the services you need. You no longer need to pay an employee for a 40-hour workweek when you only require 15-20 hours of IT support per week.
Business Growth:
When you hand over your IT needs to a designated support provider; you can focus your time and energy on achieving your business goals. Your employees will be more productive as they don't have disruptions in their workday, trying to resolve IT-related issues.
Increased Customer Satisfaction:
When your network is operating efficiently and is properly maintained, you and your staff can provide the highest level of service to your customers and meet their needs faster and better. Exceptional customer service will generate higher levels of customer fulfillment, which leads to satisfied and returning customers.
Choosing an IT Provider
You decided to outsource your IT needs to a professional support provider. Now what? It's crucial that you select a provider that has proven successful results with other clients. Not all IT support providers offer the same services.
When choosing a provider, it's necessary to choose one that provides the following services:
- Experience and Expertise in a wide array of Tasks, Including Backup and Recovery, Security Measures, and System Maintenance.
- Professional Staff
- Portfolio of Past Completed Projects
- Client Testimonials and Reviews
- Support Services Available 24/7x365
- Commitment to Meeting Deadlines
- Uses of State-of-the-Art Technology
The Right IT Partner can Transform your Healthcare Organization
The demands on healthcare organizations are ever-increasing. Organizations need to adapt to swiftly changing trends in the world, the law, and technology to serve their patients.
At Datavocity, we help you utilize the latest technology to stay in compliance and efficiently run your organization.
Our team of IT professionals will advise you on selecting the best technology, tools, and services to grow your healthcare mission, keep your business running ahead of the competition, and ensure your patients are your number one priority.
IT Services we Offer
Assessments:
We will conduct a multi-point assessment to ensure your infrastructure is working at an optimal level. We'll also assess your security measures to identify any compliance risks or vulnerabilities.
System Security:
Our professional IT strategists will conduct a security assessment to pinpoint any gaps in your IT system.
Managed Services:
We will manage all your IT systems and programs, oversee your network operations and cloud hosting. This provides you with a fast delivery of resources and reduces your overall costs.
Repairs:
We'll assist you with any replacement, repairs, or hardware disposals you may need with a fast turnaround.
24/7x365:
We have US-based service desk representatives working around the clock to monitor and manage your network, giving you peace of mind that your network is always secure.
Security Protection:
We'll monitor your systems to identify and prevent potential threats and security breaches, keeping your patient and business data secure and confidential.
Infrastructure Modernization
Your healthcare institution relies on an uninterrupted and secure network. Being equipped with the correct hardware and software is vital to the health of your IT systems. By partnering with Datavocity, we'll help you implement and maintain a reliable, secure, and scalable infrastructure for your network.
Optimized Infrastructure:
We'll manage your IT resources, including networks, hardware, and software.
Network Security Assessment:
Our extensive security assessment allows us to identify your security needs and areas of vulnerability.
Infrastructure Services:
We'll assist in managing your current infrastructure and implement a scalable plan for future technology changes.
Wi-Fi:
We'll equip your organization with a faster, secure, and reliable network to support your devices and internet connection for your employees.
Confidential Information Security:
We understand the importance of protecting the confidentiality of your patients' records and information. We'll offer solutions that protect the privacy of your patients so you can stay legally compliant.
Data Center:
Reduce costs by merging your existing data center or installing a new one with protected cloud solutions.
Cloud Consulting Services:
Whether you're interested in public, private, or a hybrid cloud solution, we will guide you in preparing a cloud strategy that best suits your organization's goals and needs.
Managed Cloud Services:
Our trained specialists are experts in migrating, combining, and overseeing all your cloud services so you can focus your valuable time and energy on your organization's mission. We offer cloud management services, whether your infrastructure is on-site, cloud-based, or hybrid.
Secure Solutions for Financial Services
We offer IT solutions for all aspects of your financial institution. Our team will deliver secure, tailored solutions to automate your workflow and provide your customers with the proper tools and applications for individual use.
Consulting Services:
Our consulting experts will guide you through optimizing your IT systems for key areas for improvement including artificial intelligence (AI), cloud options, IT operations, software, hardware, infrastructure, and voice over internet protocol (VoIP).
Software Consulting:
We will assess your current software and diagnose for any problems and provide you with solutions that best suits your needs.
Security:
We will conduct a multi-point assessment to uncover any existing risks or gaps in your IT security.
Solutions:
Upon completing all assessments, we will provide you with customized services and solutions for your organization. Our team of experts can help you manage even the most complicated infrastructures and provide you with secure solutions that meet your budget and needs.
Elevating Education Through Smart Solutions
Even before COVID-19, technology had revolutionized the way students were learning in the classroom. Now, more than ever, institutions need reliable and safe technology for its students, teachers, and administration.
But with swift changes in technology and in policies, many institutions may struggle to keep up with implementing and maintaining technology at their schools.
We understand that you want to make smart technology investments that boost learning while keeping costs affordable and ensuring students' safety.
Reliable Network:
Educational institutions require a reliable network and secure infrastructure to support it. If you are working with low bandwidth, lack of Wi-Fi access points, or have a declining data center, Datavocity can help you modernize your network for better user experience for teachers and students alike.
Learning Revolutionized:
Implementing technology to assist in classroom and virtual learning is practiced now more than ever. Educators are augmenting their teaching with tablets, laptops, live-streaming apps, and educational software to give students a competitive advantage to succeed.
If you are an educational institution that provides devices to your students, it's imperative to inform students and their parents that you will have access to the programs to help them succeed in the classroom. Your school must have the appropriate IT support for all devices and applications.
There are three main areas you should consider when incorporating new technology into your school system:
- Device Safety
- Policies and Procedures
- Tech Support
Ensuring Device Safety for Students:
Managing the safety of the devices your institution provides for students' use is of paramount importance. Institutions need a centralized solution to maintain the security and integrity of their IT systems and protect students from malignant content that has become so easily accessible on the internet.
We help you develop a unified solution to easily manage your devices and prevent problems before they occur. We can help you protect your students and ensure that your technology is being used in educational and constructive ways by establishing firewalls to filter content and implementing a mobile device management solution.
Create a Detailed Policy:
We know that parents want transparency when it comes to devices that the school provides for their children. Our industry experts will assist your school in developing and implementing a detailed written policy and procedure guide so that students and parents can understand the rules and responsibilities that apply when using school-issued devices.
Supporting Your Devices:
There will be issues with your devices from time to time. You will need a support function to resolve these issues. You can easily outsource your device management to Datavocity, and our US-based IT experts will handle all your device management needs, including supporting and resolving technical issues. This gives your IT department time to focus on more pressing matters.
Whether you are looking to incorporate new technology devices into your school system or are having trouble managing current devices, we can assist you. Contact us today to see how we can help.
Solutions that Drive IT Performance
New technologies have drastically changed the way the automotive industry works and how dealerships interact with their customers.
Auto dealers that can harness to power of their IT systems are best equipped to evolve with the changing times. Information technology can enhance your business in various ways:
Boost Speed & Efficiency:
Modern dealerships use and manage large amounts of data. With the proper database management system, you and your employees can easily manage and process data, improving the speed and overall efficiency of your transactions.
Enhanced Communication:
Your business runs on communication; between your employees, suppliers, and customers. Communication tools have evolved over the years, providing straightforward and practical tools such as VoIP telephone systems, email services, chat systems, video-conferencing, and online meeting tools.
Improve Customer Satisfaction:
With the appropriate software and applications, you can perform tasks and look up customer information and data much easier and quicker. If a customer calls with an issue, your customer support representative can quickly look up their information and assist them immediately. Fast and accurate customer service leads to higher customer satisfaction and repeat business.
Datavocity IT Solutions For Automotive
Managed IT Services:
With our managed IT services, you don’t have to worry about whether your network working is performing at top speed or troubleshooting any IT tickets. You’ll have access to our help desk, 24/7x365. We’ll guide you through updating your infrastructure, so it is fully optimized and secure, and we’ll monitor your network and provide automatic updates and alerts.
Hardware and Software:
If you’re not an IT professional, chances are it’s overwhelming when it comes to choosing what to buy. Our team will assess your business structure and goals and provide recommendations for hardware and software to best fit your needs. We offer full-service management of maintaining and updating your hardware and software.
Help Desk Services:
Our US-based help desk team members are available to support you anytime you need it. We’ll support you with solutions for issues such as network printers, phones, desktops and laptops, network connection, software, and hardware installation and upgrades plus much more.
Strategic IT Consulting:
We provide one-on-one IT consulting for all your business needs. Our certified IT experts will assess your current IT environment and provide answers to all your questions. Areas our experts can assist you with include advanced connectivity and remote capabilities, cloud software options, backups, and connections, software and hardware selection, installation, updates, and configuration.
Cloud Technologies:
Our cloud services and solutions are affordable and scalable and include server hosting, remote backup, and network monitoring.
Security Solutions:
Our security specialists will help eliminate all threats, so your business is safe and secure. By providing continuous monitoring, any potential system threats can be addressed as soon as they’re detected and eliminated before they can do any damage.
Our services can help you revamp your automotive business by improving business efficiency, dexterity, and profitability. We’ll help you cut down expenses, construct improved products, enhance sales processes, and build lifelong relationships and loyalty.
Elevating Education Through Smart Solutions
Even before COVID-19, technology had revolutionized the way students were learning in the classroom. Now, more than ever, institutions need reliable and safe technology for its students, teachers, and administration.
But with swift changes in technology and in policies, many institutions may struggle to keep up with implementing and maintaining technology at their schools.
We understand that you want to make smart technology investments that boost learning while keeping costs affordable and ensuring students' safety.
Reliable Network:
Educational institutions require a reliable network and secure infrastructure to support it. If you are working with low bandwidth, lack of Wi-Fi access points, or have a declining data center, Datavocity can help you modernize your network for better user experience for teachers and students alike.
Learning Revolutionized:
Implementing technology to assist in classroom and virtual learning is practiced now more than ever. Educators are augmenting their teaching with tablets, laptops, live-streaming apps, and educational software to give students a competitive advantage to succeed.
If you are an educational institution that provides devices to your students, it's imperative to inform students and their parents that you will have access to the programs to help them succeed in the classroom. Your school must have the appropriate IT support for all devices and applications.
There are three main areas you should consider when incorporating new technology into your school system:
- Device Safety
- Policies and Procedures
- Tech Support
Ensuring Device Safety for Students:
Managing the safety of the devices your institution provides for students' use is of paramount importance. Institutions need a centralized solution to maintain the security and integrity of their IT systems and protect students from malignant content that has become so easily accessible on the internet.
We help you develop a unified solution to easily manage your devices and prevent problems before they occur. We can help you protect your students and ensure that your technology is being used in educational and constructive ways by establishing firewalls to filter content and implementing a mobile device management solution.
Create a Detailed Policy:
We know that parents want transparency when it comes to devices that the school provides for their children. Our industry experts will assist your school in developing and implementing a detailed written policy and procedure guide so that students and parents can understand the rules and responsibilities that apply when using school-issued devices.
Supporting Your Devices:
There will be issues with your devices from time to time. You will need a support function to resolve these issues. You can easily outsource your device management to Datavocity, and our US-based IT experts will handle all your device management needs, including supporting and resolving technical issues. This gives your IT department time to focus on more pressing matters.
Whether you are looking to incorporate new technology devices into your school system or are having trouble managing current devices, we can assist you. Contact us today to see how we can help.
Secure Solutions for Financial Services
We offer IT solutions for all aspects of your financial institution. Our team will deliver secure, tailored solutions to automate your workflow and provide your customers with the proper tools and applications for individual use.
Consulting Services:
Our consulting experts will guide you through optimizing your IT systems for key areas for improvement including artificial intelligence (AI), cloud options, IT operations, software, hardware, infrastructure, and voice over internet protocol (VoIP).
Software Consulting:
We will assess your current software and diagnose for any problems and provide you with solutions that best suits your needs.
Security:
We will conduct a multi-point assessment to uncover any existing risks or gaps in your IT security.
Solutions:
Upon completing all assessments, we will provide you with customized services and solutions for your organization. Our team of experts can help you manage even the most complicated infrastructures and provide you with secure solutions that meet your budget and needs.
Superior IT Support and Management for Public Agencies
To serve the public, modern public agencies need fast, dependable, and protected access to growing amounts of data. Government organizations need scalable, proactive IT support, unwavering cybersecurity, and a cost-effective approach to attain them.
Our public sector managed services team will help your agency address IT challenges to increase performance and security.
IT Support & Consulting Services
Consulting:
Whether you need all-inclusive IT support, assistance building an IT strategy and budgeting, a guideline to upgrading your technology, or an expert to assist you in leveraging the latest technology trends, Datavocity has the knowledge, experience, and resources to guide you through the process.
Service Desk:
We understand that government organizations are not a nine to five operation. Our managed service desk supports you 24/7x365. Our experts will keep your network running securely and efficiently to improve the productivity of your employees.
Internal Management:
Most organizations need assistance in managing day-to-day tasks. We handle these tasks so that you don't have to, ultimately saving you time, resources, and expenses.
Key areas we assist with include onboarding new users, system training, hardware setup, password resets, new user training, deboarding end users, and hardware repair. Our government IT support services bring certified IT experts right to you.
IT Modernization Solutions For Public Agencies
Having an enhanced infrastructure allows your agency to run more effectively. Implementing IT infrastructure is fundamental for government agencies looking to improve their overall operational performance, decrease technology costs, and increase security and support for employees and the general public.
We can provide you with best-in-class solutions to achieve your goals. Solutions offered include data analytics, security, networking, and data center optimization.
Our Approach
We use a four-step plan for implementing IT modernization for government organizations.
Assess:
Determine your objectives, current processes, identify opportunities for performance enhancements, and cost savings.
Design:
Suggest related technologies and services and log deployment plans, budgets, and timelines.
Supervise:
Effectively monitor all systems to make sure they are running properly and aid when needed.
Execute:
Facilitate product fulfillment, configuration, and integration.
The Right IT Partner can Transform your Healthcare Organization
The demands on healthcare organizations are ever-increasing. Organizations need to adapt to swiftly changing trends in the world, the law, and technology to serve their patients.
At Datavocity, we help you utilize the latest technology to stay in compliance and efficiently run your organization.
Our team of IT professionals will advise you on selecting the best technology, tools, and services to grow your healthcare mission, keep your business running ahead of the competition, and ensure your patients are your number one priority.
IT Services we Offer
Assessments:
We will conduct a multi-point assessment to ensure your infrastructure is working at an optimal level. We'll also assess your security measures to identify any compliance risks or vulnerabilities.
System Security:
Our professional IT strategists will conduct a security assessment to pinpoint any gaps in your IT system.
Managed Services:
We will manage all your IT systems and programs, oversee your network operations and cloud hosting. This provides you with a fast delivery of resources and reduces your overall costs.
Repairs:
We'll assist you with any replacement, repairs, or hardware disposals you may need with a fast turnaround.
24/7x365:
We have US-based service desk representatives working around the clock to monitor and manage your network, giving you peace of mind that your network is always secure.
Security Protection:
We'll monitor your systems to identify and prevent potential threats and security breaches, keeping your patient and business data secure and confidential.
Infrastructure Modernization
Your healthcare institution relies on an uninterrupted and secure network. Being equipped with the correct hardware and software is vital to the health of your IT systems. By partnering with Datavocity, we'll help you implement and maintain a reliable, secure, and scalable infrastructure for your network.
Optimized Infrastructure:
We'll manage your IT resources, including networks, hardware, and software.
Network Security Assessment:
Our extensive security assessment allows us to identify your security needs and areas of vulnerability.
Infrastructure Services:
We'll assist in managing your current infrastructure and implement a scalable plan for future technology changes.
Wi-Fi:
We'll equip your organization with a faster, secure, and reliable network to support your devices and internet connection for your employees.
Confidential Information Security:
We understand the importance of protecting the confidentiality of your patients' records and information. We'll offer solutions that protect the privacy of your patients so you can stay legally compliant.
Data Center:
Reduce costs by merging your existing data center or installing a new one with protected cloud solutions.
Cloud Consulting Services:
Whether you're interested in public, private, or a hybrid cloud solution, we will guide you in preparing a cloud strategy that best suits your organization's goals and needs.
Managed Cloud Services:
Our trained specialists are experts in migrating, combining, and overseeing all your cloud services so you can focus your valuable time and energy on your organization's mission. We offer cloud management services, whether your infrastructure is on-site, cloud-based, or hybrid.
IT Solutions that Work for You
Most small and medium-sized businesses encounter obstacles when trying to run a successful IT department. That's why it's so critical to implement an IT strategy that increases your productivity, instead of struggling with one that impedes the growth of your business.
Unless you're an IT professional, many small and medium-sized business owners face uncertainty when deciding the best fit for their business. Business owners wonder: with so many technology options, how do I know I'm making the right decisions for the company?
We'll help you harness the power of your IT systems to ensure your business stays ahead of the curve. Having a "best fit" IT strategy in place can help you keep existing customers, increase sales, increase your employees' productivity, and save money.
Datavocity's IT solutions will help you focus on your business so you can achieve your goals.
The Many Benefits of Outsourcing IT
Cost Reduction:
Outsourcing your IT department to a service provider can save you money. Costs tend to be less than the expenses associated with hiring a full-time IT specialist or maintaining an entire IT department. Cost savings include recruiting costs, healthcare, additional benefits, and equipment costs, all of which are reduced or even eliminated when you hire an IT service provider.
Office Space:
Selecting an IT service provider eliminates the need for additional office space for IT personnel.
Decrease Equipment Costs:
The additional costs a business faces supplying furniture like desks, chairs, computers, telephones, etc. For your employees, is eliminated when you outsource your IT department. A typical full-time employee uses approximately $200 per year in office supplies. By the time you combine the cost of equipment, supplies, and furniture for a full time IT employee, it can exceed thousands of dollars per year.
IT Services:
Retaining the services of an IT provider allows you to have professional IT experts on hand to address any IT-related problem you may have. They can solve many issues, including routine system maintenance, compliance audits, system backup and recovery, virus and cyber threat protection, and disaster recovery services.
Fast Service:
Our US-based IT support experts understand how crucial it is to provide a rapid response time. We strive to respond to service requests and issues as swiftly and efficiently as possible to maximize the productivity of your workforce.
Expertise:
Using IT support providers' services allows you to obtain the utmost level of assistance from experts who are knowledgeable and up to date with the latest technology. They have advanced technology and equipment to resolve problems efficiently.
24/7x365 Support:
Our service desk support staff is available to monitor your network and resolve issues 24 hours a day, seven days a week, 365 days a year. This option is not available if you have an in-house IT specialist or department that works traditional 9 to 5 hours. The advantages of 24/7 surveillance include faster issue resolution, decreased system downtime, rapid response, increased productivity, and adherence to cybersecurity requirements.
Flexible Packages:
Besides the cost savings you acquire through an IT support provider, you also have the option to only pay for the services you need. You no longer need to pay an employee for a 40-hour workweek when you only require 15-20 hours of IT support per week.
Business Growth:
When you hand over your IT needs to a designated support provider; you can focus your time and energy on achieving your business goals. Your employees will be more productive as they don't have disruptions in their workday, trying to resolve IT-related issues.
Increased Customer Satisfaction:
When your network is operating efficiently and is properly maintained, you and your staff can provide the highest level of service to your customers and meet their needs faster and better. Exceptional customer service will generate higher levels of customer fulfillment, which leads to satisfied and returning customers.
Choosing an IT Provider
You decided to outsource your IT needs to a professional support provider. Now what? It's crucial that you select a provider that has proven successful results with other clients. Not all IT support providers offer the same services.
When choosing a provider, it's necessary to choose one that provides the following services:
- Experience and Expertise in a wide array of Tasks, Including Backup and Recovery, Security Measures, and System Maintenance.
- Professional Staff
- Portfolio of Past Completed Projects
- Client Testimonials and Reviews
- Support Services Available 24/7x365
- Commitment to Meeting Deadlines
- Uses of State-of-the-Art Technology
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Interested to Learn More?
Ready to discover how our products can enhance your industry's performance? Whether you're a startup or a well-established business, we're committed to your success. Contact us for personalized solutions.
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Contact us
Got questions or need assistance? Contact us via phone or email, and we'll be happy to help. Your IT needs are our priority.
